Frequently Asked Questions

How should I prepare in the event that my animal goes missing?

Your cat or dog should always have external identification. Microchips and tattoos are helpful forms of identification but they don’t replace a tag or other form of external ID. Keep a detailed description of your pet on hand, as well as current colour photographs of the animal and any identifying characteristics (i.e. unusual markings). Finally, ensure your pet is up-to-date on all vaccinations, which will help keep your pet healthy should it go missing.