Frequently Asked Questions

How should I prepare in the event that my pet goes missing?

Your cat or dog should always have external identification. Microchips and tattoos are helpful forms of identification but they don’t replace a tag or other form of external ID. Keep a detailed description of your pet on hand, as well as current colour photographs of the animal and any identifying characteristics (i.e. unusual markings). Finally, ensure your pet is up-to-date on all vaccinations, which will help keep your pet healthy should it go missing.

Please read through this document for more comprehensive tips on what to do if your pet goes missing