Frequently Asked Questions

My pet was lost but just came home. What should I do now?

First, make an appointment with your pet’s vet for a check up. The vet can also implant a microchip in your pet to help identify it if it’s lost again. Check that you have adequate external identification on your pet, such as a tag with a phone number, and colour photos and a description on hand in case your pet goes missing again. Notify any places you contacted while looking for your pet that your pet has been located and remove any posters you put up in the community. Finally, take steps to prevent your pet from getting lost again—keep your dog on a leash at all times when outside and consider keeping your cat indoors.